Delivery Information

DELIVERY INFORMATION

What are the delivery charges?

Delivery charges vary based on location specifications.

How does the delivery process work?

  • Once our system processes your order, your products are inspected thoroughly to ensure that they are in perfect condition.
  • After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address then, at a suitable time, they will contact you to resolve the issue.
  • International Shipping – International clients do not pay import duties levied by their government to Egas Booking. Clients will have to pay the customs duty to the courier provider in order to receive the product.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored into the delivery dates.

What is the estimated delivery time?

Egas Booking generally procures and ships the items within the time specified on the product page. Business days exclude public holidays and Sundays. Details for the same are as follows:

  • Liquefied Petroleum Gas (LPG) cylinder within 90 minutes.
  • All other products listed on the website will be delivered within 2 business days.

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product's availability with the Seller
  • The destination to which you want the order shipped and the location of the Seller.

Are there any hidden costs on items sold by Egas Booking?

There are NO hidden charges when you make a purchase on Egas Booking. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges.

Why does the estimated delivery time vary for each product?

You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, your shipping destination, and the courier partner's time to deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Cannot Ship To My Area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Whether Egas Booking ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location.

Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Excluding Liquefied Petroleum Gas (LPG) Cylinders, all items can be returned only if the condition of the item as well as the packaging of the same still remains in the exact condition at the time of delivery. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

In case, the pick-up cannot be arranged, you can return the item through a third-party courier service. Return fees are borne by the Seller.

What do the different tags like "In Stock", "Available" mean?

'In Stock'

For items listed as "In Stock", we will mention the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days, or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'

We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Pre-order' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date are mentioned. (E.g. 5th May, August 3rd week)

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

Does Egas Booking deliver internationally?

As of now, Egas Booking only delivers in Bangalore with limited distance and doesn't deliver items internationally. But stay tuned for future developments that may lead to the possibility of delivering in various cities all across India.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.